We take your privacy seriously and this privacy statement explains how HONG KONG JIUSI TECHNOLOGY CO., LIMITED (collectively, “we,” “us,” or “our”) collect, use, share and process your information in compliance with the Hong Kong Personal Data (Privacy) Ordinance (PDPO) and applicable local regulatory requirements.
Collection and Use of Personal Data
Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
Promoting Safety and Security
We abide by the principles of legality, legitimacy, transparency, data minimization and purpose limitation. We only collect and process the least necessary data within a specified scope of purpose, and adopt appropriate technical and administrative measures to protect personal data security.
We use personal data to help verify accounts and user activity, as well as to maintain platform safety and security, including monitoring fraudulent behaviour, investigating suspicious or potentially illegal activities, or violations of our terms and policies. Such data processing is based on our legitimate interest in safeguarding the normal operation of our products and services.
Below sets out the types of personal data we may collect and how we use it:
What Personal Data We Collect
ⅰ. Data you provide voluntarily
We collect personal data you actively provide when you use our products and services or interact with us, including creating an account, contacting customer support, participating in online surveys, using online help centres or live chat tools.
If you place an order or make a purchase, we will collect relevant personal data associated with the transaction. This includes payment information such as credit or debit card details, account authentication information, as well as your billing address, delivery address and contact particulars.
ⅱ. Usage data of our services and products
When you browse our websites or use our services, we may collect device and usage information, including device type, unique device identifier, IP address, operating system, browser type, service usage records, diagnostic logs and location information from your computers, mobile phones or other access devices.
Where applicable, our services may use GPS, IP address and other positioning technologies to determine your approximate location, for the purpose of optimising and improving our products and services.
How We Use Your Personal Data
In general, we use your personal data to provide, optimise and develop our products and services, communicate with you, deliver tailored recommendations and promotional information, and protect the legitimate interests of ourselves and our users.
ⅰ. Provision, improvement and development of products and services
We use personal data to deliver, upgrade and innovate our products, services and marketing activities, including data analysis, market research and internal audits. Such processing is based on our legitimate business interests to provide ongoing products and services and maintain business continuity.
If you participate in our competitions, promotions or campaigns, we may use your submitted personal data to administer and arrange related activities. Such activities may be subject to additional terms, which specify further rules on personal data usage; we recommend you read such terms carefully before participation.
ⅱ. Communication with you
Subject to your prior explicit consent under Hong Kong PDPO, we may use your personal data to send you marketing communications relating to our products and services, update you on your account status and transaction progress, and notify you of policy and term revisions.
If you no longer wish to receive marketing emails, you may contact us anytime to opt out.
We may also use your data to handle and respond to your enquiries and service requests.
With your prior explicit consent, we may share your personal data with authorised third-party partners, who may send you marketing communications relating to their own products and services.
With your prior explicit consent, we may personalise your user experience on our platforms and third-party websites or applications, and measure the effectiveness of our promotional campaigns.
Note: For any data usage requiring your explicit consent as stated above, you have the right to withdraw consent at any time by contacting us.
Definition of Cookies
Cookies are small text files stored on your web browser. They are widely used to store and retrieve identifiers and other information on computers, mobile devices and other terminal equipment. We also adopt similar technologies, including local browser storage, device-associated identifiers and embedded software. For the purposes of this Privacy Statement, all such tracking technologies are collectively referred to as “Cookies”.
Use of Cookies
We use Cookies to operate, protect and optimise our products and services, including customising content, displaying and measuring advertising performance, analysing user browsing habits, and enhancing overall usage security. The types of Cookies used vary according to the websites and services you access.
Disclosure of Personal Data
We may share necessary personal data with our strategic business partners who cooperate with us to provide products, deliver services or conduct market promotion. We only share such data for the purpose of providing or improving our products, services and advertising activities. We will not share your personal data with third parties for their independent marketing purposes without your prior explicit consent.
Data Disclosure, Storage, Transfer and Processing
ⅰ. Compliance with legal obligations
We may process or disclose your personal data to comply with mandatory laws, regulations and legal requirements applicable to the European Economic Area (EEA) or your country/region of residence.
For EEA residents, our processing of your personal data shall be lawful in accordance with Article 6(1) of the EU General Data Protection Regulation (GDPR) where your consent is obtained for relevant processing activities.
ⅱ. Implementation and application of agreement terms
We may share personal data with our affiliated group companies.
In the event of merger, corporate restructuring, acquisition, joint venture, business assignment, spin-off, transfer, or full/partial sale of our business (including bankruptcy or similar legal proceedings), we may transfer all relevant personal data to the designated third party.
We may also disclose personal data if we reasonably determine in good faith that disclosure is necessary to protect our legal rights, enforce our terms and policies, investigate fraud, or safeguard our business operations and user interests.
ⅲ. Legal compliance, public security and protection of other rights
We may be required to disclose your personal data pursuant to applicable laws, legal proceedings, litigation requirements, or official requests from public and governmental authorities inside or outside your place of residence.
We may also disclose personal data where disclosure is necessary or appropriate for national security, law enforcement or other matters of public importance.
Children’s Privacy
Our products and services are intended for adult users only. We do not knowingly collect, use or disclose personal data from children under the age of 16.
If we become aware that we have collected personal data from a child under 16 (or the minimum age required by local jurisdiction), we will take immediate steps to delete such data. If you discover that a minor under 16 has provided us with personal information without parental consent, please contact us immediately.
Your Rights Under PDPO
We take reasonable measures to ensure your personal data is accurate, complete and up-to-date. In accordance with the Hong Kong Personal Data (Privacy) Ordinance, you have the right to:
- Access, rectify or request deletion of your collected personal data;
- Restrict or object to further processing of your personal data at any time;
- Obtain your personal data in a standard structured machine-readable format;
- Lodge a complaint with the relevant data protection authority regarding our processing of your personal data.
To protect your privacy and data security, we may verify your identity when you submit a rights request, to confirm your eligibility for data access, rectification or deletion.
We may refuse part or all of your request if permitted or required by applicable laws and regulations.
You may contact us to exercise your privacy rights, and we will respond to your request within a reasonable period, and in any case no later than 30 calendar days.
Third-Party Websites and Services
Our websites and services may contain links to third-party platforms. We do not assume any liability for the privacy policies, data practices or content of any third-party websites you access via our links.
This Privacy Statement only applies to personal data collected by us through our own products and services. We strongly recommend you review the privacy policy of any third party before using their websites or services.
Data Security, Integrity and Retention
We implement reasonable technical, administrative and physical security measures to prevent unauthorised access, disclosure, alteration or misuse of your personal data.
We retain your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Statement, unless a longer retention period is required or permitted by applicable laws and regulations.
Changes to this Privacy Statement
We may update this Privacy Statement from time to time to adapt to new technologies, industry practices and regulatory requirements. Your continued use of our products and services after the effective date of the revised statement constitutes your acceptance of the updated Privacy Statement.
If you do not agree with the revised terms, please stop using our products and services and contact us to close your registered account.
Contact Us
If you have any enquiries about this Privacy Statement or the handling of your personal data, you may contact us via the following details:
Company Name: HONG KONG JIUSI TECHNOLOGY CO., LIMITED
Company Address: Room B53, 2/F, Phase 1, Kwai Shing Ind Bldg, 36-40 Tai Lin Pai Rd, Kwai Chung, N.T., Hong Kong
E-mail: jiusikeji_d@sina.com